Free debt advice: Who are we? How can we help you?

FreeDebtHelpline is a registered Debt charity offering a free debt advisory service offered to members of the public. Our Debt advisory line is open 24 hours a day and someone is available to speak to you. All our advice is independent and confidential.

We are a national debt charity providing free debt advice to anyone struggling with debt. Our Debt advice line offer free and impartial debt advice.

Debt advice is offered by a number of different organisations including those that charge and those who work for free for you. Free Debt helpline is a debt charity which means we work not for profit. All income generated from the Charities work is ploughed back into the charity to help Individuals

How to deal with my debts?


Our Free debt advice is designed to help you deal with your debt problems and provide you with the support you need. Our Financial debt helpline is designed to help you with all your debt related concerns and see how we can help you reduce your debts .You can get debt advice online over the phone, and we will recommend a range of debt solutions to you based on your situation.

Please obtain all details about your finances, including your income, outgoings and debts. If possible, with account numbers.Simply complete our online budget form and a debt advisor will give you a call. Alternatively, you can give us a call on 0203 883 8698.

Free advice to help you with your debts: 

Our advice is confidential, impartial and free. We adapt our advice to your situation. We also provide a variety of managed debt solutions and all the advice and support that you need to help you deal with your debts.


We can help with all unsecured debts and provide free confidential support . Our debt advice charity helps you mange your debts and some of our debt solutions include

  • Individual voluntary arrangements
  • Debt Management plans
  • Debt Relief orders
  • Trust Deeds
  • Debt Consolidation

All the services are offered free of charge from us but there may be handling charges which are auto deducted from your monthly payments . Our Debt management services do offer Free Debt management solutions also. To get a free debt management plan you may want to contact other services too such as the money advice service.

Debt advice Process- Step 1
Make a List of all your income and all your expense
 



When you are in a position that you are struggling with debts , it is sometimes quite difficult to decide which way you should turn. For this reason, the best thing is to seek professional Debt Advice.

You need to know where exactly you stand from a financial perspective

You need to do following

  • Make a list of all your creditors and get their account numbers- letters if you have any
  • Wage slips- last 3 months
  • Benefit statements
  • Bank Statements
  • Utility bills

Get all your paperwork together

You may want to get a copy of your credit file from Experian and make use of experience credit matcher. This will allow you to see all the creditors listed on your file and those whom you believe you own money to.

Debt advice Process- Step 2- Reduce certain expenses  



Now check to see if you can reduce your debts

  • Can you pay less for everyday living costs? Example can you use public transport instead of driving
  • If you smoke can you cut down?
  • Can you reduce shopping expenses?
  • Can you cut down on eating out?

Life can be very busy. You might feel like you don’t have any time to look at your income and spending. But there are many things that can be done which are quick and easy. Here are some examples you can start with. Make a shopping list. It takes a couple of minutes and will help you save time and money shopping.

You may want to get a copy of your credit file from Experian and make use of experience credit matcher. This will allow you to see all the creditors listed on your file and those whom you believe you own money to.
Do a free online benefits check

Prepare for your debt advice 



To ensure that the debt advice and solutions we offer adjust to your situation, it is important that we need to know more about your financial situation.
Our online budget form will help you through everything you need in 20 minutes. If you need more time you could save your progress and complete it later. In order to get advice over the phone we will need the details of your debts, incomes and outgoings. We advise our customers to use our budget form to gather this information together before you call us.

The major information that will be required for the calculating your essentials for the debt evaluation will include income variables including:
  • Credit card payment records
  • Loan records and information
  • Child support payments
  • Car loans
  • Insurances health etc.
  • Mortgages, rent, bills etc.

The online budget form provided by our site will allow the assembly of your information in an organized manner.


If you want to know who you are owing money to, you could contact your creditors for updated debt balances. If you are not sure, you could get a copy of your credit report from one of three credit reference agencies: agencies:

  • Call Credit
  • Experian
  • Equifax

They are private companies that carry the details of your debts and credit history. Most of these private companies offer a trial or free service but you could also request a copy of your credit file which will cost £2 each.

The balance sheet of your creditor company allows you to know about your debt expenses. You can get the information from your creditors to know about the details of your debts.

The major details that you will find in the balance sheet will include:
  • Loan details (both secured and unsecured)
  • Investment details
  • Taxes and liabilities including deferred taxes and liabilities
  • Long-term payables and provisions

Many private companies hold the information related to the debt details of the clients. These companies can charge £2 for copy of the financial data. However, many companies do offer free as well as trial services to facilitate their clients.

1.1 Checking of credit file:

One of the most innovative sources is the checking of your credit file to find the details of your debts. You can find your financial information including utility bills, loan information, taxes’ information, investments and insurances.
You can contact public reference agencies including Equifax, Call Credit, and Experian etc. to refer to your financial credentials. The search will become easier for you as public information is also stored on client’s credit profile.
You can also get a free copy of your credit profile online using public reference agencies including:

  • Equifax’s ‘ClearScore’
  • Noodle’s ‘CallCredit’
  • Experian’s ‘Credit Matcher’
All these services allow the you to find your financial information related to your debts. In addition, these sites offer Adverts as well. In case it is tiresome in your research, ignore the Adverts and continue.

1.2 In case, your information is not available on credit file:

The credit file will show information for the period of the last six years. After the expiration, the data will be removed automatically. If you have missed a payment in March 2011, the record for the payment will be removed in March 2017 even if you are still paying it off.
The information is removed if the account goes into default because of missed payments or if the debts are paid off. In addition, some lenders will not post the utility information on the credit file as it is not always necessary.
Checking the letters and mails regarding your credit information would be the next recommended step if you are unable to find your credit information on any of the credit reference agencies.

If you are struggling to complete your budget form and need extra assistance, please don’t hesitate to call us on 0203 883 8698 and our debt advisors will be able to help you. Ensure you have the details about your income, outgoings and debts ready whenever you call us.

Our free debt help will ensure that you are able to solve your debt issues and manage your financials effectively to avoid any drastic circumstances. Our free charity helpline will assist you in most cooperative manner possible.


If you are self-employed and you are looking for help with your debts, please contact Business DebtLine. They offer a specialist helpline to help the self-employed including advice on business liabilities, tax implications, court proceedings and any personal debts.

Call them on 0203 883 8698. They open Monday to Friday at 9am til 8pm.

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